Senior Applications Systems Engineer - IT - India
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Job no: IND2024-IT76
Location: India
India Head Office
IT
Alshaya IT is a diverse organisation supporting corporate, warehouse and retail specific IT infrastructure and systems. We have software teams creating and developing in-house applications and product teams optimising and integrating major third party solutions. The rate of growth across divisions and geographies means we are constantly evaluating how we provide robust, scalable and business enabling infrastructure and systems in line with global benchmark standards.
Job Title: Senior Applications Systems Engineer
Location: Bengaluru
Key Responsibilities & Qualification:
- 5+ Years of experience with the expertise in Retail industry
- Thorough understanding of data flow between POS / BOS and central systems preferred in Fashion / Apparel & Cosmetics Retail Industry.
- Knowledge in Pricing & Promotions.
- Strong knowledge in SQL / PL-SQL queries with the ability to write scripts. Knowledge on Linux will be an added advantage.
- Strong understanding of ITIL process on SLA / KPIs etc
- Strong customer experience & communication skills needed since we need to work with multinationals environment very closely.
- Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutions.
- As domain consultant, work closely with customers (business users, stakeholders) to extract requirement details, apply subject matter knowledge and domain experience to suggest better practices, convert requirement details to specifications.
- Partner with business analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues.
- Function as a subject matter expert; develop solution architect talent.
- Participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives
- Prepare accurate documentation of requirements, specifications, test cases or other areas where documentation is key
- Identify and recommend business process changes and better practices – saving time, cost or effort; convert to solution
- Be a scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interest
- Partner internally (IT) with IT Service Delivery Team & ES teams to ensure change delivery meets or exceeds customer satisfaction
- Partner with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations
- Meet KPI targets; support domain leader as backup; actively mentor team
Why Alshaya Group:
- Competitive compensation and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Hybrid work opportunity.
About Us:
Alshaya Group is a dynamic family-owned enterprise which was first established in Kuwait in 1890. With a consistent record of growth and innovation, Alshaya Group is one of the world’s leading brand franchise operators, offering customers an unparalleled choice of well-loved international brands, including: Starbucks, H&M, Mothercare, Debenhams, Cos, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Vavavoom, Pottery Barn and KidZania.
Alshaya Group’s portfolio extends across MENA, Russia, Turkey, and Europe, with thousands of stores, cafes, restaurants and leisure destinations, as well as a growing online and digital business.
Operating in multiple sectors including Fashion, Food, Health & Beauty, Pharmacy, Home Furnishings and Leisure & Entertainment, Alshaya Group colleagues are united by a commitment to delivering great customer service and brand experiences.
Fresh, modern, and relevant, Alshaya’s constantly evolving retail portfolio reflects the choices and lifestyle of its customers. From flagship stores and restaurants in prestige malls, to local coffee shops, drive-thrus and online, Alshaya Group brings customers the brands they love in the places they want to be.
Advertised: India Standard Time
Application close: India Standard Time
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