Job Title: Senior Applications Systems Engineer
Location: Bengaluru

Key Responsibilities & Qualification: 

• 5+ Years of experience with the expertise in Retail industry 
• Thorough understanding of data flow between POS / BOS and central systems preferred in Fashion / Apparel & Cosmetics Retail Industry. 
• Knowledge in Pricing & Promotions. 
• Strong knowledge in SQL / PL-SQL queries with the ability to write scripts. Knowledge on Linux will be an added advantage. 
• Strong understanding of ITIL process on SLA / KPIs etc 
• Strong customer experience & communication skills needed since we need to work with multinationals environment very closely.  
• Interpret, understand business drivers as stated in business cases or change requests - conceptualize into viable solutions. 
• As domain consultant, work closely with customers (business users, stakeholders) to extract requirement details, apply subject matter knowledge and domain experience to suggest better practices, convert requirement details to specifications.    
• Partner with business analyst to convert specifications into a design and help build a fully configured, tested and deployable solution; own, engage, and support end to end application change delivery; resolve bugs, defects and issues. 
• Function as a subject matter expert; develop solution architect talent. 
• Participate in business need discovery sessions, technology assessment, vendor presentations or other initiatives 
• Prepare accurate documentation of requirements, specifications, test cases or other areas where documentation is key 
• Identify and recommend business process changes and better practices – saving time, cost or effort; convert to solution 
• Be a scrum master, solutions architect, QA engineer, trainer, or change delivery manager as needed; demonstrate agile, lean, continuous improvement practices throughout work method; develop capabilities within domains of interest 
• Partner internally (IT) with IT Service Delivery Team & ES teams to ensure change delivery meets or exceeds customer satisfaction 
• Partner with stakeholders at various tiers to discuss requirements, present solutions, evangelize better practices, time management, train users, set and manage delivery expectations 
• Meet KPI targets; support domain leader as backup; actively mentor team 

Why Alshaya Group:

- Competitive compensation and benefits package.
- Opportunity to work in a collaborative and innovative environment.
- Hybrid work opportunity.